Family medicine

Red eye

Not covered: trauma, chemical injury, acute glaucoma and uveitis, which these sources do not address.

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  • INESSS Institut national d'excellence en santé et services sociaux
DecisionGuideline
Alarm signs
These signs suggest eye involvement:Reduced visual acuity Photophobia With zoster: red eye (conjunctival or ciliary) or painful eye With zoster: diplopia or abnormal eye movements from a 3rd, 4th or 6th nerve palsy With HSV: ciliary flush, a small pupil (miosis) or a painful eye

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Alarm sign present
Slit-lamp exam as fast as possible within 24 h.Done by a qualified professional, mainly an optometrist or an ophthalmologist.

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Zoster, unwell or spreading
Emergency department now for marked general illness or a rash spread to other dermatomes.

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Child with suspected zoster
Emergency department now, with an ophthalmology discussion within 24 h.While waiting for ophthalmology, strongly consider an IV antiviral, started right after discussion with infectious diseases.

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HSV, age 3 months and under
Emergency department now for care by a pediatrician.Discuss with ophthalmology within 24 h. Under 8 weeks, HSV can disseminate to several organs.

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Child with suspected HSV keratitis
Urgent assessment by an ophthalmologist

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Fluorescein
No uptake does not rule out corneal involvement, especially without a slit lamp.In doubt, with an alarm sign, a slit-lamp exam is required.

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Blepharitis alarm signs
Consider a slit-lamp exam for:New or worse photophobia Vision loss Severe eye or lid pain Marked redness with diffuse conjunctival hyperemia Keratitis with fluorescein uptake

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Diagnose

  • INESSS Institut national d'excellence en santé et services sociaux
  • MSSS Ministère de la Santé et des Services sociaux
DecisionGuideline
Viral
Often with a respiratory infection.Clear tearing. Often a preauricular node. Bilateral conjunctivitis is most often viral, with a clear, much scantier discharge.

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Bacterial
Purulent discharge.More often one eye. Lasts 7–10 days.

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Allergic
Itch is the main symptom.Tearing and conjunctival redness (palpebral and bulbar). Often other allergy symptoms, such as rhinorrhea.

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STI risk factors
Consider N. gonorrhoeae and C. trachomatis as possible causes.See Sexually transmitted infections.

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Ocular zoster
Pain and vesicles on one side of the V1 dermatome, usually not past the midline.Pain can come days before the rash. Vesicles on the side of the nose (Hutchinson sign) go with eye involvement.

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Ocular HSV
Usually recurrent and one-sided.Grouped vesicles that do not follow a dermatome and can cross the midline, usually preceded by tingling. Conjunctival redness and tearing. Pain is not always marked or present.

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Blepharitis
History and exam of the eyes and surrounding skin.Chronic blepharitis is usually bilateral, even when symptoms sound one-sided. Risk factors: rosacea, seborrheic dermatitis, atopic dermatitis.

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One red lid
Consider sebaceous carcinoma.Redness of one lid only, often with lash loss and distorted lid anatomy.

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Investigate

  • INESSS Institut national d'excellence en santé et services sociaux
  • MSSS Ministère de la Santé et des Services sociaux
DecisionGuideline
Office exam
Visual acuity, lids, conjunctiva, eye movements and corneal integrity.Check the cornea with fluorescein (slit lamp if available).

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Conjunctivitis
Clinical picture.

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Ocular zoster
Adult, no alarm sign
Slit-lamp exam within 1–3 days to assess involvement and severity.With an alarm sign, as fast as possible, within 24 h.

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Immunosuppressed
Discuss with ophthalmology within 24 h as soon as signs appear.

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Ocular HSV
Lid only, no red eye
Slit lamp only if the clinician judges it needed

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Blepharoconjunctivitis
Slit-lamp exam within 1–3 days to assess the cornea and severity.With an alarm sign, as fast as possible, within 24 h.

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Immunosuppressed, no alarm sign
Discuss with ophthalmology within 24–48 h

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Child over 3 months, no alarm sign
Discuss with ophthalmology within 24 h, directly or through the emergency department.

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Treat

  • INESSS Institut national d'excellence en santé et services sociaux
  • MSSS Ministère de la Santé et des Services sociaux
DecisionGuideline
Conjunctivitis
Viral
Usually no treatment

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Bacterial
Antibiotic eye ointment or drops if symptoms last beyond 48–72 hThey can speed healing. MSSS names no drug.

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Ocular zoster or HSV
Start now
Oral antiviral as soon as possible, even when a specialty consult is already requested.The treating clinician starts it.

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Zoster: do not
No oral steroid.It does not reduce postherpetic neuralgia. Topical steroid only after a slit-lamp exam and discussion with the ophthalmologist who will follow.

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HSV: do not
Topical steroids are contraindicated in epithelial HSV keratitis.No contact lenses.

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Blepharitis, hordeolum, chalazion
First line, adult and child
Warm compress or heated mask, about 40–45 °C, for at least 5–10 min.Acute: 2–4 times a day. Chronic: once a day, every day. Chronic: prefer dry heat, except in children.

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Hordeolum or chalazion
Non-drug care only, unless periorbital cellulitis is suspected.No result after 3 months: consider ophthalmology for excision.

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Antiviral
Acyclovir is first line in pregnancy.Acyclovir and valacyclovir are compatible with breastfeeding.

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Children: weight-band doses and IV acyclovir are in the INESSS ocular zoster guide opens in a new tab and the INESSS ocular HSV guide opens in a new tab.

Adults with ocular zoster or HSV epithelial keratitis, 7 days, adjusted to renal function
DrugOcular zosterHSV epithelial keratitis
Valacyclovir1000 mg PO TID500–1000 mg PO BID
Famciclovir500 mg PO TID250 mg PO BID
Acyclovir800 mg PO 5×/jour400 mg PO 5×/jour
Adults with blepharitis not controlled by non-drug care, 4 weeks
DrugDose
First-line
Erythromycin 0.5% ointmentA strip on the affected eye or lid margin, DIE at bedtime
Allergy or intolerance
Fusidic acid 1% drops1 drop or a strip on the affected eye or lid margin, DIE at bedtime
Polymyxin B-gramicidin drops1 drop or a strip on the affected eye or lid margin, DIE at bedtime

The blepharitis dose differs from the product monographs; it reflects the INESSS experts' advice for this indication.

Follow-up

  • INESSS Institut national d'excellence en santé et services sociaux
DecisionGuideline
Zoster, no eye involvement
See again in 7–10 days, sooner if worse.Eye involvement can appear within a week.

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Zoster with eye involvement
Ophthalmology follows, according to severity.Child or immunosuppressed: follow-up as ophthalmology or infectious diseases advise.

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Zoster pain
Manage pain, including post-zoster neuralgia (over 30 days).

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Zoster, late complications
Watch for:Raised eye pressure Cataract Corneal inflammation or scarring Uveitis Reduced vision

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HSV
Refer to ophthalmology if not improving as expected within 4 days of starting treatment.Dendrites or corneal lesions still there after 2 weeks: suspect another cause.

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HSV recurrence
Each recurrence needs a visit, even without alarm signs.

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Blepharitis: refer
Refer to ophthalmology for:Alarm signs Keratitis No response after several weeks of optimal non-drug care plus 1 month of topical antibiotic Atypical signs that suggest another disease Hordeolum or chalazion that persists and needs excision

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After a topical steroid
Reassess within a few weeks for raised eye pressure and cataract.

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Children

  • INESSS Institut national d'excellence en santé et services sociaux
  • MSSS Ministère de la Santé et des Services sociaux
DecisionGuideline
Suspected ocular HSV
Send to ophthalmology or the emergency department, directly if possible.Start an oral antiviral now while waiting. Weight-band doses: INESSS ocular HSV guide opens in a new tab.

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Blepharitis
Non-drug care.Warmth like bath water. No dry heat (heated mask), to avoid burns. Chronic blepharitis not controlled: ophthalmology.

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Daycare and school
Conjunctivitis alone does not justify exclusion.Exclude only on the general MSSS criteria.

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When the daycare sends the child
Physician or nurse practitioner assessment for fever or marked eye involvement:Edema Marked redness Heavy discharge Severe pain Photophobia Reduced vision

Readmission

  • As that clinician recommends.

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With acute otitis media
Amoxicillin-clavulanate (7:1) for otitis media with purulent conjunctivitis, in the INESSS guide for children 3 months and older.

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Reviewed 17 October 2026 against the official sources below.

Sources